Please read these Terms carefully. By accessing or using Defend My Status (the "Website"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Website.
1. About Our Service
Defend My Status is operated by Lumen Partners Inc. ("Company," "we," "us"). We provide an online assessment tool that helps individuals evaluate their immigration legal needs and connects them with qualified immigration attorneys and legal service providers ("Attorneys").
We are not a law firm and do not provide legal advice. We are a referral and lead generation service. Any legal services you receive will be provided by independent, licensed immigration attorneys. No attorney-client relationship is formed between you and Lumen Partners Inc. by using this Website.
2. Eligibility
- You must be at least 18 years old to use this Website.
- You must be physically located in the United States.
- By using the Website, you represent that you meet these requirements.
3. How the Service Works
- You complete our immigration assessment quiz, providing information about your legal needs.
- Based on your responses, we match you with one or more Attorneys who handle your type of case.
- Your information is shared with those Attorneys, who will contact you to discuss your situation.
- You are under no obligation to retain any Attorney we connect you with.
4. Important Legal Disclaimers
- No Legal Advice: Nothing on this Website constitutes legal advice. The quiz and any content are for informational purposes only.
- No Attorney-Client Relationship: Using this Website does not create an attorney-client relationship with Lumen Partners Inc. or any Attorney until you formally retain one.
- No Guarantee: We do not guarantee you will be matched with an Attorney, that any Attorney will accept your case, or that any particular outcome will be achieved.
- Time-Sensitive Matters: Immigration matters often involve strict deadlines. Do not rely solely on this Website if you have an urgent legal matter — seek immediate legal counsel.
5. Sensitive Information
We understand that immigration status is sensitive. We handle your information with heightened care:
- Your information is shared only with licensed immigration attorneys for the purpose of evaluating your legal needs.
- We will not voluntarily share your information with immigration enforcement agencies.
- See our Privacy Policy for full details on how we protect your information.
6. Your Responsibilities
- Accurate Information: Provide truthful and complete information. Inaccurate information may prevent us from connecting you with appropriate legal help.
- Your Decisions: Any decision to hire an Attorney is yours alone. We are not party to any attorney-client relationship.
- Communication Consent: By submitting your information, you consent to being contacted as described in our Privacy Policy.
7. Consent to Contact
By submitting your information, you provide express written consent for Lumen Partners Inc. and its network of immigration Attorneys to contact you at the phone number(s) and email address(es) you provide, including via:
- Automated telephone dialing systems and auto-dialers
- Pre-recorded or artificial voice messages
- SMS/text messages
- Email communications
This consent applies even if your number is on any Do Not Call list. Consent is not required as a condition of service. Message and data rates may apply. Revoke consent at any time by contacting us or replying STOP to any text.
8. Intellectual Property
All Website content is owned by Lumen Partners Inc. or its licensors. Reproduction or distribution without written permission is prohibited.
9. Prohibited Uses
- Using the Website for unlawful purposes
- Submitting false or fraudulent information
- Unauthorized access attempts
- Automated scraping or data collection
- Interfering with Website operation
- Impersonation
10. Disclaimers
THE WEBSITE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUMEN PARTNERS INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES arising from your use of the Website or any Attorney's services. Our total liability shall not exceed $100.
12. Indemnification
You agree to indemnify and hold harmless Lumen Partners Inc. from any claims arising from your use of the Website, violation of these Terms, or violation of third-party rights.
13. Dispute Resolution
Governing Law: Laws of the State of New York, without regard to conflict of law principles.
Arbitration: Disputes shall be resolved through binding arbitration under AAA Consumer Arbitration Rules in New York, NY.
Class Action Waiver: Disputes will be resolved individually, not as class or representative actions.
Small Claims Exception: Either party may bring individual small claims court actions.
14. Changes to Terms
We may update these Terms. Changes take effect when posted. Continued use constitutes acceptance.
15. Severability
If any provision is found unenforceable, remaining provisions continue in full force.
16. Contact Us